Other initiatives designed to improve case management and service delivery include court-annexed mediation, small claims procedures, plea bargaining, and special court sessions, among others.
By Ben Ssebuguzi
A leading public opinion organization has recently recognized Uganda’s Judiciary for its significant contribution to judicial reforms and sustainable development. The recognition highlights the Judiciary’s efforts to improve access to justice, enhance efficiency, and strengthen public confidence in the administration of justice.
Among the most notable reforms cited are the Alternative Dispute Resolution (ADR) mechanism and the Electronic Court Case Management Information System (ECCMIS), both of which have transformed the delivery of justice in Uganda.
One way to brighten the day of Dr. Pius Bigirimana, the Permanent Secretary to the Judiciary, is to discuss the ADR system. He speaks passionately about the initiative, often highlighting its impact during meetings with visitors and stakeholders.
According to Dr. Bigirimana, ADR—championed by President Yoweri Kaguta Museveni—is a practical solution to reducing case backlog because it embraces Africa’s traditional approach to justice, which emphasizes mediation, reconciliation, and the restoration of social harmony. He notes that the Judiciary has invested in mediation infrastructure, trained and accredited mediators, and deployed them across various courts. Importantly, the service is provided free of charge, with mediators compensated by the Judiciary.
The ECCMIS has also played a significant role in improving judicial efficiency. The automated system tracks the entire lifecycle of court cases, streamlines court processes, and minimizes direct human interaction, thereby reducing opportunities for corruption. Since its launch in October 2021, reports indicate that case filing rates have increased by 20.6 percent, while average case completion rates have grown by 17.5 percent. These improvements have enhanced case management and strengthened the investment environment, which is essential for job creation and economic growth.
An efficient judicial system is critical for fostering a favorable business climate and attracting foreign direct investment. Globally, hundreds of billions of dollars remain tied up in arbitration and commercial disputes. In Uganda, the Chief Justice recently observed that approximately UGX 7 trillion remains locked in commercial court cases, tying up capital that could otherwise support production, investment, and job creation.
Beyond ECCMIS and ADR, the Judiciary has implemented several additional reforms aimed at improving service delivery. These include strengthening the Inspectorate of Courts to combat corruption, establishing toll-free reporting lines, and installing surveillance cameras in court facilities.
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The Judiciary has also expanded court infrastructure through the construction of appellate court facilities, including the Twin Towers complex, and the establishment of regional courts. Magistrates’ court coverage has expanded significantly, with magisterial areas increasing from 82 to 157, ensuring that every district is headed by a Chief Magistrate and improving access to justice across the country.
Other initiatives designed to improve case management and service delivery include court-annexed mediation, small claims procedures, plea bargaining, and special court sessions, among others.
As Uganda advances toward the goals outlined in Vision 2040, the Judiciary is expected to play an increasingly important role in supporting economic transformation, good governance, and the rule of law. Through continued reforms and innovation, the institution remains a key pillar in the country’s pursuit of sustainable development and its long-term economic aspirations.
The writer is a Researcher,
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